Mobile Application Privacy and Cookies Policy
Games Workshop Limited
Games Workshop Limited (we or us) is committed to protecting and respecting your privacy. We take the privacy of all of our customers and users (you) very seriously and take great care to protect your personal information.
Please read the following policy carefully to understand what personal information we may collect from you, how we may use it, and your rights in respect of our use. By using this App, you accept the terms of this Privacy and Cookies Policy.
Information we may collect from you:
In providing services under the App, we may collect and process the following personal information from you:
- Information you give us (Submitted information): This is information you give us about you by filling in forms on the App, or by corresponding with us. It includes information you provide when you register to use the App, download or register an App, search for an App or Service, make an in-App purchase, share data via an App's social media functions, and when you report a problem with an App. If you contact us, we will keep a record of that correspondence. The information you give us may include your name, address, e-mail address and phone number, your device's phone number, age, username, password and other registration information.
- Information we collect about you and your device. Each time you use one of our Apps we will automatically collect the following information:
- technical information, including mobile network information, your mobile operating system, the type of mobile browser you use or any other relevant information (Device Information);
- details of your use of any of our Apps, including, but not limited to traffic data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (Log Information).
- Information we receive from other sources (Third Party Information). We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers).
information stored on your device, including photos, videos or other digital content information (Content Information);
How we will use your information
We may use information held about you in the following ways:
- To provide the functionality of the App.
- To create a membership profile for you to help us provide a more personalised service which is suited to meet your preferences.
- To ensure that content from our App is presented in the most effective manner for you and your device.
- To send you our notifications or provide you with information, products or services which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
- To analyse data.
- To facilitate the improvement and optimisation of our services to you.
Cookies
We use cookies on our Apps to establish your preferred language. This helps us to provide you with a good experience when you use the App. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy
To find out more on cookies generally and about how to restrict or block the cookies, please visit www.aboutcookies.org.
Where we will hold your information
The information we collect from you will be transferred to, and stored on, our servers in Lenton, Nottingham, England, Salt Lake City, and Utah, United States of America, or on any of our suppliers’ servers within the EEA. Your information may therefore be transferred to and stored at a destination outside the country in which you are resident. Your information may also be processed by staff who work for us, or for one of our suppliers, operating outside the country in which you are resident. Such staff may be engaged in, among other things, the fulfilment of your order and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing.
Contacting you
We may use your data to provide you with information about goods and services which may be of interest to you.
We will only contact you by electronic means (push notifications) where you have consented to be contacted.
You can elect not to receive push notifications by disabling the push notifications on your device.
Disclosure of your information
We may disclose your information to any member of our group which means our subsidiaries, our ultimate holding company, and its subsidiaries.
We will not disclose your personal information to third parties with the exception of the following limited circumstances:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective sellers or buyers of such business or assets.
- If we or substantially all of our assets are acquired by a third party, in which case the personal data held about customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Games Workshop Limited, its employees, or customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
- Such service providers as may from time to time assist us in engaging with you in the ways specified in this Privacy and Cookies Policy.
- Analytics, search engines and similar providers that assist us in the improvement and optimisation of our services.
In these circumstances we will use our reasonable endeavours to ensure your information is properly protected and processed under strictly controlled conditions and in accordance with current data protection legislation.
Your access to information
You have the right of access to, and to receive a copy of, information held about you. We are in most territories we operate in entitled to charge a fee, of around £10, to meet our administration costs in providing you with the information and we will generally do so. Please contact us if you wish to see a copy of the information we hold and we will respond to you within 40 days of receiving your request once the validity of it has been confirmed. We will require proof of identity to be provided before we can respond to any such access request.
If for any reason you are concerned that the personal information held by us is not correct, or you wish to have your name or information removed from our records, please contact us, and we will happily review, update, or remove information as appropriate.
Security
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy and Cookies Policy. All information you provide to us is stored on our secure servers, or on our suppliers’ secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Please keep in mind that whenever you voluntarily disclose personal information online (e.g. on message boards, through e-mail, or in chat areas) that information can be collected and used by others.
Links
Our Apps may, from time to time, contain links to and from websites operated by individuals and companies over which we have no control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to our Privacy and Cookies Policy
Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page. Please check this page from time to time to ensure that you are aware of any changes to our Privacy and Cookies Policy. Your continued use of this App will be deemed to signify your acceptance to any changes to our Privacy and Cookies Policy.
Contacting us
Questions, comments and requests regarding this Privacy and Cookies Policy are welcomed and should be sent to us by email. Our email address can be found here.
